Sheetroo FAQ

Short answers. Practical next steps.

These answers describe the website that exists today. Future accounts, purchases and licence validation are labelled clearly rather than presented as live features.

Search frequently asked questions

10 questions shown.

Do I need a Sheetroo account?

No. The current working generators and Help Centre do not require an account. Accounts and cloud sync are not available features today.

What is the difference between current access and Sheetroo Pass?

Current working generators are unrestricted: there is no active paywall or artificial daily limit. Pass, school access, pricing and live licence validation remain future product decisions, not available purchases.

How do I download a PDF?

Open a working generator, correct any field error, wait for the Output ready summary, then choose the PDF action. The browser controls the final download location.

Symptom

The PDF button does not produce a usable file.

Checks

  • Confirm the output summary is ready and no field has an error.
  • Allow downloads for the site and check the browser download list.
  • Retry the same action once; do not repeatedly click while it says Preparing.

Resolution

  1. Correct invalid settings.
  2. Use the downloaded PDF in a trusted viewer.

Escalate safely

If the same verified generator still fails, record the generator name, browser version and non-sensitive steps, then check Contact options.

Can I print an A4 worksheet on Letter paper?

Sheetroo currently designs printable resources for A4. A Letter printer may scale the page, but the result can change margins or clip content. Prefer A4 at Actual size or 100%; if only Letter is available, use the print preview and Fit option carefully before printing.

Where are the answer pages?

When a generator supports answers, enable them in Print options and choose appended or separate output. Open-ended creative activities may not have one correct answer and therefore may not include an answer key.

Why did generation not complete?

Sheetroo blocks invalid or impossible requests instead of silently claiming a partial result. Read the field or generator-level recovery message, then reduce the quantity, correct the input or enlarge the relevant layout.

Symptom

The preview keeps the previous valid output or shows an error.

Checks

  • Find the first field marked invalid.
  • Compare the requested count with the field limit.
  • For grids or word lists, check that every item fits the selected layout.

Resolution

  1. Correct the invalid field.
  2. Reduce the request or choose a larger supported layout.
  3. Wait for Output ready before exporting.

Escalate safely

If valid settings fail repeatedly, keep non-sensitive reproduction steps and use Contact options when a verified channel becomes available.

Which browsers are supported?

Sheetroo is tested primarily in current Chromium-based browsers, with selected Firefox browser automation. Safari, iOS and physical print behaviour still require broader manual QA, so review the preview and PDF carefully on those devices.

Is my work saved or synced?

There is no account or cloud sync. Safe recent settings and presets may stay in this browser. The recovery controls do not save custom text, names, lists, branding or uploaded logos. Download important outputs before leaving the page.

How do I activate or fix a licence key?

You cannot activate a licence key in the current website because live licence validation is not implemented. Do not paste or send a complete key, payment details or other secrets. A verified licence flow will require a separately approved trusted service.

How do I contact Sheetroo support?

Use this Help Centre first. The Contact options page currently states that message sending is not configured; it does not pretend to submit a request. Do not send child identities, financial data or a complete licence key.